Refund Policy

Last updated: 13 June 2026

Subscriptions

The DSS WhatsApp API is billed as a recurring monthly subscription.

Refund window

If the Service does not work as described, or you have not substantially used it, you may request a full refund within 7 days of a charge by emailing support@dynamicsoft.biz. We will review and, where appropriate, refund to your original payment method.

After 7 days / after use

After 7 days, or where the Service has been substantially used during the billing period, payments are non-refundable. We do not provide partial refunds for unused time in a billing period.

Cancellation

You may cancel at any time to stop future renewals; cancellation stops further billing but does not retroactively refund the current period (subject to the 7-day window above).

How to request

Email support@dynamicsoft.biz with your account email and the invoice or charge in question. Card refunds are processed through our payment provider.

Contact

Dynamic Software Solution — support@dynamicsoft.biz — +92-21-34330031-32